Frequently Asked Questions
General Product Info
Are Ladyflow products safe?
Yes! We pride ourselves in our wholesome and safe approach to feminine care. We ensure that all ingredients are thoughtfully selected for safety. We have partnered with a talented team of skin care professionals with over 20 years experience in formulations and product manufacturing. Our products are certified to the highest of standards.
Are your products chemical free?
Yes, every ingredient is disclosed in each of our products. Only natural ingredients here!
Do you test on animals?
No! We are 100% cruelty-free. We love animals and would never test on them. We test only on humans, including ourselves.
Where are your products made?
All our products are manufactured in Toronto, Canada.
How can I sell Ladyflow products in my retail store?
We'd love to work with you! Please email us at firstname.lastname@example.org for pricing and more information. Any questions about our products, wholesale opportunities, press, partnerships, collaborating or supplying our product in your store, reach our and we’ll get in touch with you as soon as possible.
Exchanges + Returns
Do you accept exchanges or returns?
We want you to be 100% satisfied with your LADYFLOW products. We will accept products in lightly used/new condition in exchange for a refund or exchange within 30 days of your purchase. Please return the product to us (shipping at your expense) and we will refund your money for the product(s) or send you a replacement. We recommend you select tracked shipping to Toronto.
For all exchanges or returns, please email us at email@example.com
How long will it take to get my order?
Canada & USA orders are processed within 3 days and are sent from Toronto, Canada. Standard Shipping takes 5-9 business days for Canada and 6-9 business days for United States.
What carriers do you use?
In Canada, we ship via Canada Post. In the USA, we ship with UPS. For international orders, prices and shipping times will vary. Please select the appropriate option at checkout.
Are orders tracked?
Yes, all orders are tracked and you will be provided with a tracking number.